It seems unlikely, but I started to see many parallels between lawyers and designers and between the business of law and the business of design. In this post, I wanted to share one common practice in law that I believe designers should adopt for their work to have a deeper impact and to help progress the industry forward.
Read moreContradictions: A UX Designer's Arbitrage
One of the most fascinating observations I've made from user testing is that users often say things that contradict what they actually do. It’s those times when...
Read moreThe Modal That Didn't Matter: Guard the Principles, Not the Pixels
During the nascent stages of my company's design system, my team had a debate about the right type of edit view for our users. There were a couple of different perspectives and no one willing to compromise on their position. I advocated for...
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