nH Intake Mobile App Hospital to Post-Acute Referral Management

This is a story of a throw-away project that became a product worth offering. I led the research and design strategy for naviHealth’s first mobile application. nH Intake Mobile molds the referral intake process to the busy and on-the-go life of clinical liaisons who assess and admit patients to post-acute facilities.

Here are the original design proposal and demonstration decks.

Cure Forward Clinical Trials through Precision Medicine

At Cure Forward, I performed a full lifecycle role. I oversaw and executed the UX and UI for CureForward.com’s web portal (23,600 unique visits and 500 registrations per month) across three agile development teams. I advised on UX and product strategy, and dealt directly with stakeholders. I also impacted operations with initiatives in service design.

From the business level strategy work to the tactical job that delivered business value, this is a look into a few of my projects that highlight my time at Cure Forward.

Mobile FinTech Client Work via General Assembly

(Company information is not provided for confidentiality)

This was a mobile application redesign for a global financial software company. The solution reimagines the unique use case for mobile while positioning the product for the millennial generation who will become the primary user.

Role: User Research | Ideation | Use case / User Journey Conception | Wireframes | Interactive Wireframes

Project Type: Adaptive Web App

Design Toolkit: Paper & Whiteboard | Sketch | Invision

Deliverables: Competitive Analysis | Usability Testing | Site Map | User Journey | Wireframes | Interactive Prototype

Budget Me

Budget-Me is an app that gamifies budgeting to create accountability and encourage better fiscal habits.

Role: Solo Project

Design Toolkit: Paper & Pen 

Deliverables: User Interviews & Affinity Mapping | Competitive Matrices | User Flow | Storyboard | Wireframes

Tough Mudder Mobile App

The Tough Mudder Crush It! app facilitates team training, helping participants prepare for the event while building camaraderie as a way to encourage people to do more Tough Mudder events in the future.

Role: User Research | Ideation | Wireframe Iterations (Training Flow) | Hi-Fidelity Prototypes

Design Toolkit: Paper & Marker | Post its | Sketch | Invision

Deliverables: Interviews & Affinity Mapping | Competitive Analysis Matrices | Usability Testing | Storyboard | Site Map | User Flows | Wireframes | Interactive Prototype