One of the most fascinating observations I've made from user testing is that users often say things that contradict what they actually do. It’s those times when...
Read moreThe Modal That Didn't Matter: Guard the Principles, Not the Pixels
During the nascent stages of my company's design system, my team had a debate about the right type of edit view for our users. There were a couple of different perspectives and no one willing to compromise on their position. I advocated for...
Read moreDesigners Should Follow the Money Trail
Follow the money trail. I learned this during my time steeped in business, the world of high-stakes deals, investor presentations, client proposals and intense due diligence. I’ve watched some of the best professionals in the industry do it...
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