It seems unlikely, but I started to see many parallels between lawyers and designers and between the business of law and the business of design. In this post, I wanted to share one common practice in law that I believe designers should adopt for their work to have a deeper impact and to help progress the industry forward.
Read moreContradictions: A UX Designer's Arbitrage
One of the most fascinating observations I've made from user testing is that users often say things that contradict what they actually do. It’s those times when...
Read moreThe Minivan is PROOF that User Preference is NOT UX
As we counted down the nine months, among the typical pregnancy pleasantries with family, friends, and strangers, we were often asked if we were getting a minivan. But the question is inextricably packaged with a light-hearted condolence and a tinge of pity.
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